# Insaion: Robotics Observability Platform > Insaion is the observability and monitoring platform built for robotic fleets. It is ROS 2 native: the agent discovers topics by itself, with no SDK or code changes. It provides ROS2-native monitoring, OpenTelemetry-standard ingestion (metrics, logs, and traces), MCAP-native multimodal recordings, AI-powered diagnostics, smart alarms, and on-demand edge recordings, so robotics teams can validate robots in simulation and testing, and monitor, debug, and understand them in production. Insaion S.L. is based in Barcelona, Spain (founded 2025). The marketing site lives at https://www.insaion.com, documentation at https://docs.insaion.com, and the application at https://app.insaion.com. ## Core Pages - [Homepage](https://www.insaion.com/): Overview of the Insaion robotics observability platform: real-time fleet monitoring, AI diagnostics, custom dashboards, smart alerts, and on-demand recordings, built natively for ROS2. - [Platform](https://www.insaion.com/platform/): Detailed feature documentation: monitoring, recordings, Copilot (AI incident analysis that correlates telemetry and, once a user approves, pulls and analyzes the matching MCAP recording), alerts, and fleet management. Supports Ubuntu 22.04/24.04/26.04 and ROS2 Humble, Jazzy, Kilted, Rolling, and Lyrical via a systemd service or official Docker image. - [Solutions](https://www.insaion.com/solutions/): How Insaion is used across the robot lifecycle (QA on simulators, bench hardware and HIL rigs, pre-production and field trials, production fleets), plus customer support and fleet analytics. - [Pricing](https://www.insaion.com/pricing/): Plans from Free (unlimited devices, 5 GB/month ingestion) to Starter (€49/month), Growth (€399/month), and Enterprise (custom). Unlimited devices on every plan, including simulators and test benches. - [Why Insaion vs Grafana](https://www.insaion.com/why-insaion/): Comparison with Grafana (no native ROS2 topic or MCAP support) and with visualization tools such as Foxglove, Rerun and PlotJuggler, which open recordings that Insaion captures. - [Benchmarks](https://www.insaion.com/benchmarks/): Insaion Agent benchmarks against stock ros2 bag record. In 10 hard power cuts each, the Insaion Agent lost under 2 s of recording (median 0.9 s) and ros2 bag record about 33 s. Live telemetry survives more than 24 hours offline and works on a 128 kbit/s link with 5% loss; a 1 GB recording uploads over a 2 Mbit/s link through outages and a crash; the adaptive upload follows a link that drops to 256 kbit/s and cuts out; an urgent clip arrives in 23 s while a 1.7 GB upload runs. Also the CPU and memory cost on a PC and a Raspberry Pi 4. - [About](https://www.insaion.com/about/): Company mission, values, founders (Sergi Grau, CEO, leading sales, customers and growth; Victor Massagué, CTO, architect and engineer of the whole platform from the on-robot agent to the web app), a timeline from founding in Q3 2025 to the ReductStore partnership in Q3 2026, and awards (ENISA Certified Startup, INCIBE/Wayra Accelerator 2025, Advanced Factories Most Disruptive Startup 2026). ## Solutions - [Robot QA & Regression Testing](https://www.insaion.com/solutions/robotics-qa-testing/): Installing the same Insaion agent on the machine running the software under test (simulator host, bench hardware or hardware-in-the-loop rig), so every run is monitored and recorded to MCAP, with alarms as pass/fail checks and group-comparison alarms between a release candidate and a baseline. Test devices are unlimited and free on every plan. - [Pre-Production Validation & Field Trials](https://www.insaion.com/solutions/pre-production-validation/): Bench, soak and endurance testing with alarm thresholds as acceptance criteria, incident history with durations, and remote visibility into trial units at customer sites. - [Production Fleet Monitoring](https://www.insaion.com/solutions/production-fleet-monitoring/): An agent built for low bandwidth, flaky cellular links, outages and power cuts (compressed telemetry, local buffering while offline, recordings that survive sudden power loss), zero-touch provisioning with enrollment keys and default templates, ROS2-native dashboards, OpenTelemetry ingestion, alarms via email, Slack, Microsoft Teams and Telegram, on-robot MCAP rolling buffer, AI incident analysis, and incident/MTTR tracking. - [Customer Support & Field Service](https://www.insaion.com/solutions/robot-support/): Resolving robot support tickets remotely with telemetry history, incident history and recordings uploaded from the robot's buffer, without SSH or site visits. - [Fleet Analytics & Reporting](https://www.insaion.com/solutions/fleet-analytics/): Fleet KPIs (incidents, MTTR, any published metric) by device, site or release for internal reviews and customer conversations. ## Blog - [The Hidden Cost of Downtime: From a Single Robot to a Fleet Failure](https://www.insaion.com/blog/hidden-cost-of-downtime/): How unplanned downtime cascades across robotic fleets, the technical causes, and why observability is the only insurance policy. - [The Observability Wall: Why Your Fleet Is Flying Blind](https://www.insaion.com/blog/observability-wall/): The invisible barrier robotics teams hit when complexity outpaces their ability to debug, and how it drives up MTTR. - [Rolling Buffer & Device Recordings: High Fidelity Data, On Demand](https://www.insaion.com/blog/rolling-buffer-and-recordings/): Capturing high-fidelity edge data without saturating bandwidth by syncing only the moments that matter. - [Insaion v1.1.19: OpenTelemetry Is Here](https://www.insaion.com/blog/insaion-v0-8-4-opentelemetry/): First-class OpenTelemetry metrics, logs, and traces, a tracing waterfall workflow, and one-click OTel device configuration. - [Insaion v1.1.34: 3D Monitoring and Third-Party Alerting](https://www.insaion.com/blog/insaion-3d-refactor-notifications-release/): 3D monitoring panels and alarm notifications through third-party channels. - [Partnership with ReductStore: High-Fidelity Edge Recording for Every Robot](https://www.insaion.com/blog/reductstore-partnership/): Every Insaion agent embeds ReductStore for continuous on-robot MCAP recording. - [How We Leverage ReductStore for Edge Recording](https://www.insaion.com/blog/reductstore-edge-recording/): Engineering deep dive into the agent's edge recording pipeline. - [Insaion v1.1.7: The Full Loop: Native Multimodal Visualization Arrives](https://www.insaion.com/blog/insaion-v1-1-7-full-loop/): Native Lichtblick integration to visualize multimodal MCAP data without leaving the dashboard. ## Documentation - [Documentation](https://docs.insaion.com): Integration guides, agent installation and setup instructions (see also https://docs.insaion.com/llms.txt). ## Contact - [Contact](https://www.insaion.com/contact/): Get in touch with the Insaion team. - Email: hello@insaion.com - Community: https://discord.gg/ZJMPfMmu3S